Help centre
Printing, materials, sizes, delivery and orders — answered by the team that prints them.
Memocult's anime and manga wall art at /wall-art/anime covers series such as Naruto, One Piece, Jujutsu Kaisen, Demon Slayer, Dragon Ball Z and Attack on Titan. Every design is available as a poster, canvas, acrylic or metal print, and you can preview it on your wall in AR before you order.
The living-room collection at /wall-art/room/living-room has posters, canvas, acrylic and metal prints. Canvas works well for pieces viewed from across a room, and the AR preview shows a print at its real size on your own wall before you buy.
Memocult has an MS Dhoni cricket legend poster at /wall-art/p/ms-dhoni-cricket-legend-poster, printed to order as a poster, canvas, acrylic or metal print, with optional framing on posters and canvas. For more cricket designs, search "cricket" on /wall-art. Orders are delivered across India.
Wall art is printed on paper posters, canvas, acrylic and metal. Posters use Art Paper or Archival Paper, canvas can be rolled or stretched on a wooden frame (gallery-wrapped), and acrylic and metal come in a glossy or matte finish. You choose the material for each design before ordering.
Paper posters come in A5, A4 and A3, in portrait or landscape. Canvas, acrylic and metal are offered in many more sizes, from small 8 × 6 in prints up to very large formats. The sizes available for each design are shown on its product page.
Art Paper is a smooth 250gsm stock and the standard choice for posters. Archival Paper is a heavier 300gsm cotton-rag paper, available in A-series sizes. On acrylic and metal prints you can pick a glossy finish (the default) or a matte one, which cuts glare.
Yes. At /customax/multi-panel your own photo is split across several panels, and /wall-art/build lets you pick a wall layout and fill it with prints from the catalogue.
Upload your photo at /customax/wall-art, choose a material and size, and preview it in 3D or in AR on your own wall before you order. Your photo can be printed on canvas, acrylic, metal or paper, made to order and delivered across India.
Yes. At /customax/wall-art you upload a photo and print it as a poster, a framed poster, canvas, acrylic or metal, or split it across panels. Memocult checks that the photo is sharp enough for the size you choose.
A custom poster at /customax/wall-art prints one photo of yours. A memory frame at /collage-frames puts several photos and your words into a designed layout, framed and ready to hang. Both are made to order and can be previewed on your wall in AR.
Yes. At /customax/multi-panel your photo is split across several panels that make up one piece.
Memocult accepts JPG, PNG, HEIC and WebP files straight from your phone or computer. After you pick a size, it checks whether the photo is sharp enough for that size.
You can make a custom photo book at /photo-books. Pick a template, add your photos in the editor and arrange the pages, and choose a hard or soft cover. It is printed to order and delivered across India.
Photo books run from 10 to 34 pages, in steps of 2, and start at 20 pages by default. How many photos fit depends on how many you place on each page.
Yes, until production starts. After that the book is locked for printing, so make any changes as soon as you can after ordering.
Memory frames at /collage-frames put your photos and words into a designed layout, framed and ready to hang. Pick a design, add your photos, and preview the frame on your wall in AR before you order. Delivered across India.
Memory frames at /collage-frames have designs for birthdays, anniversaries, new babies, friends and partners, so they make a good gift for those occasions.
For an anniversary, try a memory frame from /collage-frames, which has anniversary designs. For Diwali, /postcards has Diwali postcard designs you fill with your own photos. If you are not sure of their taste, a gift card at /gift-cards lets them choose what to make.
Choose a size and design at /retro-prints, pick how many prints you want, then add your photos and captions in the editor. Retro prints are printed to order and delivered across India.
You can upload JPEG, PNG, WebP and HEIC photos, including HEIC files straight from an iPhone.
Yes. In the editor you can add captions and text to your retro prints, and the classic polaroid designs have a handwritten-style caption under the photo.
Check your internet connection first, then try adding fewer photos at a time. If it still does not work, email support@memocult.com with your device and browser and we will help.
Retro prints come in four sizes: photo strip (2 × 6 in), classic polaroid (2.1 × 3.4 in), 4 × 6 in mini print and micro polaroid (1.5 × 2 in). Each is sold as a pack with a minimum count: 5 photo strips, 15 classic polaroids, 15 mini prints or 30 micro polaroids.
Every order is checked by hand before it ships. If a print arrives with a printing defect such as spots, lines or colour problems, we replace it under our replacement policy at /privacy-policy/replacement.
Retro prints are printed on thick 300gsm paper, and every print gets a UV finish at no extra cost to protect the colours. Across Memocult we print on art paper from 250 to 300gsm and on archival-grade, acid-free paper.
Every order is printed to order and dispatched in 24–48 hours (large prints can take a little longer). Standard delivery across India then takes 2–5 business days, and express delivery takes 1–3 business days.
Free delivery on orders over ₹499. Small orders of posters, retro prints, stickers, postcards and photo prints under ₹499 have a delivery fee from ₹49 (by pincode). Frames, canvas, photobooks and other boxed products always ship free. The fee depends on where the parcel goes and how much it weighs, and checkout shows the exact amount once you enter your pincode, before you pay. Orders need at least ₹250 of products, counted before any discount (gift cards don't count). Express delivery is optional: its price depends on the largest item in your order and is shown at checkout before you pay.
Once your order ships, follow it at /track-order. If you are signed in, your orders at /account/orders show the status, tracking number and courier. If you ordered as a guest, use the link in your confirmation email, or look the order up with your email.
Check your spam folder first, then look up your order at /track-order or, if you are signed in, at /account/orders. If there is still no tracking once the order is marked shipped, email support@memocult.com with your order ID.
Not yet. Memocult currently prints and delivers within India only.
Yes. Memocult is an Indian company with printing hubs in major Indian cities, so orders are printed close to you and processed fast. We currently deliver within India only.
Memocult prints every order to order rather than holding stock. Each wall-art or custom piece is produced after you order it, at printing hubs in major Indian cities, and dispatched in 24–48 hours.
We are sorry about that. Within 48 hours of delivery, send us your order ID, photos and an unboxing video on WhatsApp at +91 88078 93103 or by email to support@memocult.com. The unboxing video is required to approve a damage claim. You do not need to send the item back. Once approved, we send a free replacement, or process a refund to your original payment method within 48 hours (your bank’s usual processing time then applies). The steps are in our replacement policy at /privacy-policy/replacement.
Replacements and refunds do not cover a wrong photo uploaded by the customer, so check the preview carefully before you order. Once an order is confirmed and printing has started, it cannot be refunded.
Refunds are given for orders that arrive damaged or go missing. Report it within 48 hours of delivery with your order ID, photos and an unboxing video (required for damage claims). Once the claim is approved, we process the refund to your original payment method within 48 hours; your bank’s usual processing time then applies. A duplicate payment is always refunded. Because every product is made to order, we cannot refund a change of mind. See /privacy-policy/refund for the full policy.
No. Every Memocult product is made to order from your photos and choices, so an order cannot be cancelled once it has been placed. Please check your design, size and delivery address carefully before you pay.
You can pay with UPI, cards, net banking and wallets, processed securely through Razorpay. You can also pay with a Memocult gift card balance, with any promo code applied first.
Yes — Memocult sells gift cards at /gift-cards, redeemable as payment (not a discount code) against any order on the site.
Yes. Buy a gift card at /gift-cards, pick an amount, and send it right away or on a date you choose. It reaches them on WhatsApp. It is real balance, so the person who receives it chooses what to make and spends it on anything Memocult prints.
No. A gift card never expires, has no dormancy fee, and its balance stays on the account until it is spent. Cards can be bought for any amount from ₹250 to ₹10,000. A gift card cannot be exchanged for cash or topped up.
Yes — every Memocult wall-art design page has a "View on your wall" button that opens your phone camera and places a true-to-size render of that print on your actual wall. It works on phone and tablet; on desktop it prompts you to continue on mobile.
Memocult's AR preview is a one-tap "View on your wall" button on the design page: it launches your phone's camera, lets you scan a wall, then places and repositions the print at real scale. No app download needed — it runs in the mobile browser.
No — Memocult's "View on your wall" AR preview requires a phone or tablet camera; opening it on a desktop shows a message to continue on your phone instead of launching AR.
Yes. The memory frame page has the same "View on your wall" button as wall art, so you can place your frame on your own wall in AR before checkout.
Yes. When you design a retro print, photo book, postcard, magazine or memory frame, you can add a video to any photo. Point your phone camera at the printed photo and the video plays.
Yes. Upload a photo at /stickers and we remove the background, add a white border, and print it on waterproof vinyl cut to the shape you choose: die-cut, circle or square.
Stickers come in six sizes from 1.5 × 1.5 in to 5 × 5 in, in a glossy or matte finish. The minimum order is 10 stickers, and the price per sticker drops as the count goes up.
Yes. They are printed on waterproof vinyl with a self-adhesive back, so splashes and rain are fine on bottles, laptops and phone cases. Avoid the dishwasher and long soaks.
Yes. Pick a design at /postcards, add your photos, and Memocult prints and delivers your postcards across India. There are designs for Diwali, birthdays, anniversaries, weddings, farewells and more.
Yes. Pick a template at /magazines for an occasion such as a wedding, farewell, festival or trip, then add your photos and words. Magazines are A4, saddle-stitched and printed full bleed, and delivered across India.
A Moment collects a group's photos from one occasion, such as a farewell, wedding, birthday or reunion. The host shares one link, everyone adds their photos from a browser, and each person gets a printed set. Nobody needs an app. Start one at /memory-journaling.
A Memory Journal collects the photos of one story over time, such as a trip or a baby's first year. You add photos any day, it sorts them into chapters by date, and you print a chapter when you want. Keeping a journal is free.
A Moment is for one occasion: everyone adds photos once and each person gets a printed set. A Memory Journal keeps going, and you print chapters as your story grows. A Moment can be kept as a Journal when it ends.
Message us on WhatsApp and a human answers — usually the same day. For the exact terms on delivery, refunds and replacements, read the policies.
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