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Policies

Shipping and delivery

Printed to order and dispatched in 24–48 hours. Delivered across India in 2 to 5 business days, or 1 to 3 with express.

Last updated 30 October 2026

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In short: every order is printed to order and dispatched in 24 to 48 hours (large prints can take a little longer). Standard delivery takes 2 to 5 business days anywhere in India, and express takes 1 to 3 business days. Delivery is free on orders over ₹499. Small orders of posters, retro prints, stickers, postcards and photo prints under ₹499 have a delivery fee from ₹49 (by pincode), and frames, canvas, photobooks and other boxed products always ship free. The minimum order is ₹250. Express delivery costs extra and is shown at checkout before you pay.

Where we ship

We deliver across India. Orders are printed at our printing hubs in major Indian cities and sent by courier to your address. We do not ship outside India yet.

How long it takes

Everything is made to order, so nothing waits on a shelf for you.

  • Printing and dispatch: 24 to 48 hours from your order. Large prints can take a little longer.
  • Standard delivery: 2 to 5 business days across India.
  • Express delivery: 1 to 3 business days.

Business days are working days, so public holidays do not count. Delivery time starts when the parcel is dispatched.

What delivery costs

OptionWhat it costs
Standard delivery, 2–5 business daysFree on orders over ₹499. Small orders of posters, retro prints, stickers, postcards and photo prints under ₹499 have a delivery fee by pincode, from ₹89 to ₹199; the exact fee is shown at checkout. Frames, canvas, photobooks and other boxed products always ship free.

Memocult

Dr Ambedkar Street, Taramani, Chennai 600113, Tamil Nadu, India
Phone and WhatsApp
+91 88078 93103
Email
support@memocult.com
Grievance Officer
Pavan Sai, pavansai@memocult.com
Support
24/7 on WhatsApp; our team solves every ticket
Chat on WhatsAppContact usAbout Memocult
Express delivery, 1–3 business daysAdded only when you choose express at checkout, once per order. It is the packing and delivery amount of the largest item in your order (₹259 when none of your items has one). The exact amount is shown at checkout before you pay.
Minimum order₹240, counted on the physical items in your cart before any discount. Orders of gift cards only have no minimum.

Free delivery on orders over ₹499. Small orders of posters, retro prints, stickers, postcards and photo prints under ₹499 have a delivery fee from ₹49 (by pincode). Frames, canvas, photobooks and other boxed products always ship free. A small order is one where every item is a small item: if your cart also holds a frame, a canvas or a photobook, delivery is free. The fee is counted on what you pay for those items after any discount; it depends on where the parcel goes and how much it weighs, and checkout shows the exact amount for your pincode before you pay. Express delivery is optional: its price depends on the largest item in your order, because bigger pieces cost more to rush, and it is shown at checkout before you pay. Orders need at least ₹250 of products, counted before any discount; gift cards don't count toward it. We do not add delivery charges after payment, except when you ask us to re-ship an order to a different address (see below).

Tracking your order

  • When your order ships we send you a tracking link by email, and on WhatsApp.
  • Track it any time on the Track order page.
  • If you are signed in, your orders and their status are under My orders.

Check your address before you pay

Please give a complete address: name, house or flat number, street, landmark, city, state and PIN code, plus a phone number that works for the courier. Because orders go to print and dispatch within 24 to 48 hours, tell us straight away on WhatsApp if you notice a mistake. We will try to correct it before the parcel is handed to the courier. Once it has been dispatched, we cannot change the address.

If your order is late

Couriers can run behind during festivals, bad weather or local disruptions. If your order has not arrived 5 business days after dispatch, message us on WhatsApp at +91 88078 93103 or email support@memocult.com with your order ID. We will check with the courier and update you.

If a delivery fails

If nobody is available, the address is incomplete or the phone cannot be reached, the courier may hold the parcel or send it back to us. Contact us as soon as you can. Once the parcel is back with us we can send it again to a corrected address. Re-shipping because of an incorrect address or a missed delivery may carry the delivery charge again, and we will tell you the amount before we send it.

Damaged or missing parcels

If your parcel arrives damaged, or is marked delivered but never reached you, report it within 48 hours as described in Returns, replacements and refunds. We will replace it or refund you at no cost.

Questions

WhatsApp +91 88078 93103 or email support@memocult.com.