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Policies

WhatsApp policy

How and why we message you on WhatsApp.

Last updated 20 October 2026

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In short: we use WhatsApp only to talk to our own customers about their orders and to give support. We are not a WhatsApp Tech Provider and we do not offer WhatsApp services to other businesses.

Our WhatsApp use

Memocult uses WhatsApp solely to communicate with its own customers for order updates, receiving photos, delivery notifications and customer support. Our number is +91 88078 93103, and a 24/7 support assistant answers there.

What we do not provide

  • We do not provide WhatsApp API services to third-party businesses.
  • We do not offer automation tools or software to others.
  • We do not sell or distribute any WhatsApp-related technology solutions.

Tech Provider disclaimer

We are not a Tech Provider. We use Meta platforms only for our own business operations.

What we message you about

  • Order updates: confirming your order and its progress.
  • Photos: receiving photos from you for printing and Memory Journaling.
  • Delivery: tracking links and delivery updates.
  • Support: answering questions and handling claims.

Your data

Messages you send us are handled as described in our Privacy policy.

Memocult

Dr Ambedkar Street, Taramani, Chennai 600113, Tamil Nadu, India
Phone and WhatsApp
+91 88078 93103
Email
support@memocult.com
Grievance Officer
Pavan Sai, pavansai@memocult.com
Support
24/7 on WhatsApp; our team solves every ticket
Chat on WhatsAppContact usAbout Memocult

Contact

Memocult, Dr Ambedkar Street, Taramani, Chennai 600113, Tamil Nadu, India. WhatsApp +91 88078 93103, email support@memocult.com.

Please also read our Privacy policy and Terms.